Digital Success Unplugged | Gainsight Software https://www.gainsight.com/resource/series/digital-success-unplugged/ Thu, 17 Oct 2024 19:18:47 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 Session 1: Digital Success Unplugged Kickoff with Nick Mehta https://www.gainsight.com/resource/session-1-digital-success-unplugged-kickoff-with-nick-mehta/ Wed, 16 Oct 2024 17:04:25 +0000 https://www.gainsight.com/?post_type=resource&p=53083 The post Session 1: Digital Success Unplugged Kickoff with Nick Mehta appeared first on Gainsight Software.

]]> The post Session 1: Digital Success Unplugged Kickoff with Nick Mehta appeared first on Gainsight Software.

]]> Session 2: Can You Really Trust Digital Tools to Help Customers Succeed? https://www.gainsight.com/resource/session-1-digital-success-unplugged-kickoff-with-nick-mehta-2/ Wed, 16 Oct 2024 17:03:34 +0000 https://www.gainsight.com/?post_type=resource&p=53085 You might think combining digital tools with human support sounds like a genius plan. But how do we make sure customers aren’t left stranded when they need help? Hear how on-demand training, in-app guidance, and community forums can actually come to the rescue—without leaving anyone hanging.

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]]> You might think combining digital tools with human support sounds like a genius plan. But how do we make sure customers aren’t left stranded when they need help? Hear how on-demand training, in-app guidance, and community forums can actually come to the rescue—without leaving anyone hanging.

The post Session 2: Can You Really Trust Digital Tools to Help Customers Succeed? appeared first on Gainsight Software.

]]> Session 3: Self-Service Solutions: Nice to Have or Need to Have? https://www.gainsight.com/resource/session-1-digital-success-unplugged-kickoff-with-nick-mehta-2-2/ Wed, 16 Oct 2024 17:02:37 +0000 https://www.gainsight.com/?post_type=resource&p=53091 Explore key factors from understanding customer needs to evaluating your support setup. Get insights to help you make an informed decision about implementing effective self-service strategies for your business.

The post Session 3: Self-Service Solutions: Nice to Have or Need to Have? appeared first on Gainsight Software.

]]> Explore key factors from understanding customer needs to evaluating your support setup. Get insights to help you make an informed decision about implementing effective self-service strategies for your business.

The post Session 3: Self-Service Solutions: Nice to Have or Need to Have? appeared first on Gainsight Software.

]]> Session 4: Growing Pains: How to Scale Without Breaking the Bank https://www.gainsight.com/resource/session-4-growing-pains-how-to-scale-without-breaking-the-bank/ Wed, 16 Oct 2024 17:01:09 +0000 https://www.gainsight.com/?post_type=resource&p=53093 Scaling up sounds great until you’re drowning in customer requests with no extra hands to help. Learn how to grow your customer success operations without losing your sanity—or increasing your headcount.

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]]> Scaling up sounds great until you’re drowning in customer requests with no extra hands to help. Learn how to grow your customer success operations without losing your sanity—or increasing your headcount.

The post Session 4: Growing Pains: How to Scale Without Breaking the Bank appeared first on Gainsight Software.

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